SILENT WORKS

“They Don’t Give You Tips Anymore.”

Logistics looks like a well-oiled machine. It appears to be efficient enough from a distance but that’s in part because many of the components in the logistical chain are invisible and often also invisibilised. Especially the human ones. One of the 2 groups from the Logistical Noir workshop decided to go and meet the ones who are visible, yet overlooked: the delivery drivers, the owners of shops and cafés who keep our parcels until we are ready to collect them… Continue reading

Work, Care, and Invisible Organization: Mapping Power and Resistance in 2030

For our contribution to SILENT WORKS our group began with a science-fiction scenario 10 years into the future where the world had been profoundly reshaped by AI capitalism and where most workers were both providing and relying on the fruits of its (no longer quite so hidden) labor. We imagined that, as titanic AI-driven platform corporations battled for the world’s resources, an international league of radicals, the World Care Forum, arose as a people’s platform. Imagining ourselves ten years from now, in that future, we participants in the “Invisible Organization” workshop track devised a strategy and tactics for the World Care Forum to fight back, with lessons for us in our own era. Continue reading

I swear I’m not a robot!

When CAPTCHA was invented in early 2000, it was, and still the idea behind its usage is, to ensure that humans use critical infrastructure and web services. But, in its basic principle, Shweta Ganjoo has briefly summarised the logic of CAPTCHAs, is similar to machine learning “all about identifying patterns”. While digitisation, machine learning technologies and AI can still be understood as young innovation, pattern recognition is not new at all. Continue reading

The Human Labor Behind Artificial Intelligence, or: The Politics of AAI

The term Artificial Intelligence (AAI) has been chosen to shed light on the fact that AI only appears to work autonomously. In reality, human labor is required to create this magical appearance. To this end, millions of micro tasks are distributed to workers via platforms such as Amazon Mechanical Turk. Their flexible ‘daily work’ forces one to think about the future of labor as such. Is liberation from rigid structures under way, or are new forms of exploitation emerging? Continue reading

What if Invisibilized Workers Reclaimed the Future?

The Dull, Dangerous & Dirty workshop demystified the world of silent work and delved into an exercise of the imagination. Participating researchers shared findings of current challenges facing workers in the care sector (particularly during COVID), content moderation, and micro-tasking fields. Continue reading

The Dull, Dangerous & Dirty workshop demystified the world of silent work and delved into an exercise of the imagination. Participating researchers shared findings of current challenges facing workers in the care sector (particularly during COVID), content moderation, and micro-tasking fields. Continue reading